Customer and footfall
Know who comes in, where they go and why they leave.
- Footfall to conversion
- Queues and wait times
- Heatmaps and dwell
Service 06 · Visual AI for Retail
Turn the cameras you already own into a retail control system
Dynaimers connects your existing CCTV to your POS and ERP. Every basket, shelf, freezer and stock movement is checked automatically, and every exception arrives with the clip, the receipt and the person responsible for acting on it.
Exception #1042 · Counter 3High risk
Items seen10
Items billed8
Gap2
Confirm lossExplained, closeEscalate
Example screen. The camera counts items bagged; the POS shows what was billed.
Existing CCTVWorks over RTSP and ONVIF
Any POS or ERPDynamics 365 ready
Cloud or on-premiseVideo stays in-country
Privacy by designConfigured to local law
Prototype firstSee it working before you commit
What we offer
Six control areas on one vision platform
Start with the one that hurts most. Each new control is a new rule on the same cameras, so nothing is thrown away as you grow.
Loss prevention and billing
Catch leakage at the counter, the fitting room and the back door.
- Basket-to-bill matching
- Voids, refunds, no-sales
- Hot zones and watchlists
Store operations and safety
Run every store like your best store, with evidence for audits.
- Hygiene, PPE and SOPs
- Doors, spills and hazards
- Staff coverage
Merchandising and shelf
Turn the camera into a shelf and display auditor.
- Out-of-stock and gaps
- Planogram and promo checks
- Branded cooler purity
Inventory and supply chain
Make book stock match what is really on the shelf and the truck.
- Stock vs POS stock-out
- Receiving vs goods receipt
- Dispatch counts
Product quality
Every pack checked on the line, every defect photographed.
- Faulty pack detection
- Date and batch codes
- Fresh display quality
Featured case studies
Four controls retailers ask for first
Loss prevention
Ten items in the bag, eight on the bill
The cashier collects cash for ten items, rings up eight and keeps the difference. The drawer still balances, so cash-up never catches it. The counter camera counts items bagged and matches them to the receipt, line by line.
Inventory
Store stock vs POS stock-out
Opening stock plus goods received, minus POS sales and write-offs, gives expected stock for every SKU. We check it against counts and shelf cameras daily and link each gap to its likely cause.
Product quality
Faulty pack caught, photographed, marked damaged
A camera over the packing line checks every cup or pack for dents, lifted lids, broken seals and missing codes. Each defect is photographed and set to “Damaged” in the ERP, so it can never ship by mistake.
Merchandising
Branded freezer and cooler audit
One photo of each branded freezer or cooler shows own-brand slots, competitor products and empty slots. Brands get a purity and fill score per outlet and a task for the merchandiser.
Case study library
40 case studies across every retail format
Filter by your store format or by the control you need. Each one names the problem, what the camera does and what your team sees.
Format
Control
No case studies match. Clear a filter or try another word.
How it works
From camera frame to action, in five steps
- 1
Connect
Existing cameras over RTSP or ONVIF, plus your POS and ERP feeds.
- 2
Detect
The vision engine counts items, people, doors, gaps and defects.
- 3
Match
What the camera saw is checked against what the system recorded.
- 4
Alert
Each exception goes to the right role with the clip or photo attached.
- 5
Act and learn
One-click review; every decision tunes the rules and the reports.
Business value
Estimate your counter leakage
Small gaps per basket add up across a chain. Enter your own figures in any currency; the example below uses illustrative inputs.
Leakage per store, per year–
Leakage across the chain, per year–
Recovered per year–
Recovered per month–
PaybackAdd a yearly cost to see payback
Illustrative only. A pilot measures your real unbilled-item rate before any figure is relied on.
Beyond ROI
How each part of the business gains
Finance
Leaking revenue gets booked. Shrinkage is explained by cause, and book stock moves closer to reality.
Operations
Fewer full stock counts, faster investigations and fewer empty shelves from stock that existed only on paper.
Loss prevention
Exceptions arrive ranked by risk, with the evidence attached, instead of hours of footage to scrub.
People
Honest staff are protected by evidence, not suspicion. Knowing every basket is checked also deters leakage.
Customers
Correct bills, shorter queues and products on the shelf when the system says they are there.
Leadership
One view of leakage, stock accuracy and compliance across every store, to compare and act early.
Privacy and compliance
Configured to the data-protection law where you trade
We scope the local rules during discovery and configure them before go-live. Typical frameworks we design for:
GDPR (EU and UK)UAE PDPLSaudi PDPLSingapore PDPAIndia DPDP Act 2023Malaysia PDPAAustralia Privacy Act
No faces for billing control
Basket-to-bill matching counts items and hands. It identifies no one.
Biometrics only by choice
Watchlists run only after an impact assessment, keeping templates and discarding raw images.
Data stays in-country
On-premise or in-region cloud, with role-based access and a log of every view.
Clear notices
Signage at entrances and a stated purpose for every camera and rule.
Short retention
Clips are deleted automatically after a set period unless under review.
People counted, not tracked
Footfall and occupancy use anonymous counts by default.
How we engage
A working prototype before a promise
Week 1
Discover
We walk your stores, review camera angles, POS and ERP, and rank the controls by value.
Weeks 2–3
Prototype
A clickable prototype of your dashboards and alerts, with a costed plan.
Weeks 4–9
Pilot
One store, a few counters, measured against today’s results.
Then
Scale
Roll out store by store, add controls on the same cameras, and stay with you after go-live.
FAQ
Questions retailers ask us
Do we need new cameras?
Usually not. Most controls run on existing IP cameras over RTSP or ONVIF. Where an angle does not work, such as directly over a counter or a packing line, we recommend one extra camera for that point.
Which POS and ERP systems do you connect to?
Any system that can share its transaction log by API or export. We are Microsoft Dynamics 365 specialists, so Dynamics 365 Commerce, Supply Chain and Business Central connect out of the box.
Is this facial recognition?
Not by default. Billing, stock and safety controls count items, people and events without identifying anyone. Watchlists are an optional module, enabled only where the law allows and after an impact assessment.
How do you keep false alarms low?
Thresholds are tuned with your team during the pilot, low-confidence events go to a person to confirm, and every confirmation improves the model.
How long does a pilot take?
A typical pilot runs four to six weeks in one store after a short discovery, and ends with measured results for your stores.
Where is the video stored?
On your premises or in a cloud region in your country, as your policy and local law require. Access is role-based and every view is logged.
Next step
Let us have a consultation call
Tell us your store format and the leak you want to close first. We will show you a working prototype before you commit to anything.
Book a consultation call
chirag@dynaimers.comCase studies describe what the platform can be configured to do. Results vary by store.